How much does searching for a case cost?
Searching is free. By cédula, RUC or case number you can see each case’s number, subject, court, filing date, activity and parties before paying. You only pay if you want to track it with alerts and explanations.
How do I find my cases with my cédula number?
Choose "Cédula", type the 10 digits and press "Search my cases". We search e-SATJE for cases where the cédula appears as plaintiff (actor) and as defendant (demandado). A 13-digit RUC works the same way.
What does the case number 17203-2024-01234 mean?
The first five characters (17203) are the court (judicatura) code; its first two digits give the province (17 is Pichincha). Then comes the filing year (2024) and the case’s sequence number in that court and year (01234). Some numbers end with a letter, and older cases can have a 4-digit sequence, such as 17959-2013-1329.
Why can’t I find my case?
The number may have a typo, the person may appear with another document, or the matter may still be under investigation by the Fiscalía (prosecutor) without a court case yet. The e-SATJE system can also be slow or briefly down. Check the number on your summons (citación) or notice (boleta) and try again.
How do the WhatsApp alerts work?
When the court records a new action in a case you track, we send you a WhatsApp message with a summary and a link to see it. We also remind you of each hearing the day before. You can stop the messages by replying ALTO or STOP.
How much does tracking cost?
The Monthly Plan costs $9.99 per month and renews automatically until you cancel it. The Annual Pass is one payment of $39 for 12 months of tracking for one case, no auto-renewal; if you buy it again before it ends, we add 12 months after its end date. You can add a relative’s WhatsApp ($0.99 per month with the Monthly Plan or $4.99 for the Annual Pass’s 12 months). Prices are in US dollars and shown before you pay.
Do I need an account to pay?
No. When you press "Track this case" we open a guest session; after paying you confirm your WhatsApp number with a code, and that number becomes your account to sign in from any device.
Does the plain-language explanation replace a lawyer?
No. The explanation is generated automatically from the official text of each court action; it is for guidance only and may contain errors. Always check the official text and, to decide what to do in your case, ask your lawyer or the Defensoría Pública (public defender).
Can I track a case from outside Ecuador?
Yes. Search works from any country, and alerts reach foreign WhatsApp numbers, for example from the United States, Spain or Italy.
How do I cancel the Monthly Plan?
On the web, go to Account and press "Manage subscription": it opens Stripe’s secure portal, where you can cancel the renewal. If you subscribed in the iPhone app, cancel it in Settings > your name > Subscriptions; on Android, in Google Play > Payments & subscriptions > Subscriptions. Tracking stays active until the end of the paid period. The Annual Pass does not renew by itself, so there is nothing to cancel.
How do I contact ConsultaCausas?
Write to soporte@consultacausas.com; we reply within 1–2 business days. Include the case number and do not send your cédula unless it is needed. The Support page (consultacausas.com/en/support/) explains how to cancel, ask for a refund or delete your account.
Is ConsultaCausas the official Función Judicial website?
No. ConsultaCausas Ecuador is a private, independent service with no connection to the Función Judicial, the Consejo de la Judicatura or any court. The data comes from the Función Judicial’s public consultation system. The official consultation portal is procesosjudiciales.funcionjudicial.gob.ec.
Didn’t find your answer? See the Support page or write to soporte@consultacausas.com.
Source: the Función Judicial’s official consultation portal.